Constant crashing Xbox Series X
Product: STAR WARS Jedi: Survivor Platform:Xbox Series X Summarize your bug Games crashes constantly mainly on cut scenes but also during standard play. The game is currently unplayable How often...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)@chrico71988 Are you using internal storage, a Seagate expansion card, or an external drive?
I initially had the game installed on a storage expansion drive. It started crashing, so I moved it to the internal storage. That didn’t help, so I uninstalled it and reinstalled it on the internal drive, but it still isn’t working. I can’t even get the main menu to load and function properly anymore.
It's sad that a month in and EA seems to have said "good enough, mission accomplished." I never got to play the game. A month in and it still has the same crashes and performance issues as day 1. Bought it digitally for my XSX, and have gotten to the second meditation point once. The biggest thing is that EA seems to have gone radio silent. Since enough people have positive reviews about the game, we are the corner cases that get swept under the rug and are simply out the money.
I've lost faith that we're going to get any meaningful change here. @EA_Illium any news or actions from EA on planned improvements?
- @legaljhawk Negative. Nothing.
EA didn't wanna play ball and refund me either. I went to the BBB (Better Business Bureau) and put in a ticket. Needless to say the EA reps responded quick and took care of the issue. Ya may be able to do the same.
