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DefiantSiege's avatar
DefiantSiege
Rising Rookie
2 months ago

Stuck in a flashback

Dear EA!
Sorry, but this attitude is outrageous!
I bought a game that is completely unusable due to its bugs. There is no normal place where I could report the problem to you directly, but as I see, many of us are struggling with such problems. Even the Community Manager does not respond to emails or forums.
I do not really see that your team cares about its customers and pays attention to feedback or, I say a lot, their satisfaction. Unfortunately, the picture is starting to form in my mind that all they need is a customer as long as they pay properly!
I think the minimum is to respond, but a feedback on the status of the bug investigation (8D, FTA, timeline or something) would be expected.
Thank you

bug
playstation
technical issues

6 Replies

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  • DefiantSiege's avatar
    DefiantSiege
    Rising Rookie
    30 days ago

    Thank you! ;) Please be careful in what language (ENG is preferred) you write your comments. Don't give the admin the opportunity to delete it immediately due to irregularities.

  • 8cp6sn8uuj65's avatar
    8cp6sn8uuj65
    Rising Ace
    30 days ago

    "I share your frustration. I really hope the developers address these bugs soon."

  • 8cp6sn8uuj65's avatar
    8cp6sn8uuj65
    Rising Ace
    30 days ago

    "I wanted to share my experience with you. During three playthroughs, the game crashed a total of nine times. It's been quite frustrating, and I'm hoping the developers can address these issues soon."

  • DefiantSiege's avatar
    DefiantSiege
    Rising Rookie
    19 days ago

    Product: STAR WARS Jedi: Survivor
    Platform: Playstation5 Pro
    Summarise your bug: reach SANTARI KHRI flashback on Talanorr. But after the first scene, following the disappearing characters the characters doesn’t come again and I can't go anywhere and stuck in the 2nd scene. 
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? I have after I die from the first time problems. After the first play I realise in the game that after I kill the enemy’s and die the enemy's cant hit me and I can't hit them. Only after I go to the map, check the plant view a little then for the same time that I was in the planet view I can hit the enemy again and vice verse.  The closed or not visible doors are also after map view available for limited time. 
    What happens when the bug occurs? Nothing, the first scene ended - but other problems was still active e.g. I can't open doors, hit enemy or fall tough the map (black mud truck by the dam).
    What do you expect to see? The two characters discussion and next scene from the flashback

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