Forum Discussion

bryferg7's avatar
2 years ago

Crash

Product: STAR WARS Jedi: Survivor
Platform:Xbox Series S
Summarize your bug Random crashing
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Play the game, random crashing
What happens when the bug occurs? Games quits entirely, brings back to xbox home screen. Game reboots, all progress is lost
What do you expect to see? I expect the game not to randomly quit on me. This does not happen in any other games of mine.

Game will randomly quit and bring me back to Xbox home screen. This does not happen for any other game except Jedi Survivor. It is extremely frustrating to make significant progress in areas, defeat bosses, and obtain all the collectibles of an area just for the game to randomly crash. This has happened about 5-10 times for me and it is aggravating to have to go through areas a second time after fully completing them. Some sort of an auto-save should be implemented to prevent this from happening

2 Replies

  • roestevam's avatar
    roestevam
    Seasoned Newcomer
    2 years ago

    Same is happening to me. Sometimes I can tell when the game's gonna crash: textures take longer to load or doesn't load properly (at least not their HD versions). Also, when in crowded areas with lots of things happening, the game sometimes crashes if I try changing to different outfits. A signal of a crash incoming is opening the customization menu and Cal taking a while to load. I think the game is not properly optmized for Series S, which is a shame since it's one of the best Star Wars game I ever played. It would be awesome to play without it closing from time to time, making me lose progress and all.

  • @bryferg7The game crashed for me first time today, but I lost over 4 hours of progress in one go - few rumours, few bosses, and close to 50 collectibles gone. I don’t even want to play it anymore, and I lost all my hope seeing how EA Help solves the problem of customer support - just forces the players to post their problems on something along the lines of a forum, with no real chance of actually solving the problem. I would say I feel disappointed, but frankly - I don’t.

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