I'm having pretty much the same issue although I'm not even getting to the menu screen. I just got an email saying the issue was fixed which got me excited and was disappointed when it wasn't. I don't really know how the "my cases" thing works so it was probably just automatic and I'm being dumb or something but still. its so frustrating because I was so excited for the game and I feel really let down by how bad not only the launch has been but also trying to get a response to the issue, I hope it gets fixed soon for everyone else in the same boat.
