Game crashes before main screen Xbox
I'm trying to play the game on an Xbox series x, disc version. The hard drive is less than 60% full with the game installed on the hard drive. I installed the game and update. Version is 1.0.0.7....
Forum Discussion
i lunch it and i delete the save that the game make and i try and again and again and still at the starting. it keep crashing when i see the fist logo appear
EA_Shepard
Community Manager
Community Manager@TheZupZup Gotcha. Try the following and see if these help.
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
If you don't mind starting over in case it is a corrupted save, you can go into manage games and apps.
Under the game go into saved data and delete the file.
This will delete progress though so make sure you are okay with that before you do.
