Forum Discussion

Sharpoon1568's avatar
Sharpoon1568
2 years ago

Game crashes during story cutscene. EXCEPTION_ACCESS_VIOLATION reading address 0

My current objective is 'Reach Pilgrim's Sanctuary' on Jedha.  I start at the meditation point Timeworn Bridge, take the shortcut zipline up to talk to Merrin before force pulling the block to o...
NephelusRex's avatar
NephelusRex
2 years ago

I had this exact same problem. Never found a solution I just had to skip the cutscene. Luckily I get a few seconds before it crashes but I've since experienced this same problem on other cutscenes. One before the final mission of the game and it happens so fast I can't skip the cutscene. Basically locked out of the end of the game.

Specs:

Ryzen 7900X

NVIDIA GeForce RTX 3080

32 Gigs RAM.

jrelmore's avatar
jrelmore
2 years ago

Same crash here. First one was in the flashback scene on Jedha. Haven't skipped past it yet to see if there will be others, but it has happened 3 times. That's enough for me to wash my hands of the game for now and walk away. EA please fix this.

For what its worth I have the following hardware:

Intel 9700k 

Nvidia 4090 RTX

64 gig RAM

and I am running the game off of an NVME drive. I can submit more information if it is useful.

  • Vulcan1978's avatar
    Vulcan1978
    2 years ago

    I'm having this problem now, I wasn't aware you can skip the cut-scene, I suppose I will sit through another 5 minutes of shader loading with a NASA spec PC to try this again:

    Crashing on Jedha during flashback.
    Really, really, really f'ing tired of how broken this game is. I just replayed this segment where you reunite with Merrin, fight a robot and two jet-pack storm troopers, and then have to navigate a series of rather monotonous force pull puzzle mechanics inside of a circular spire only to have the game crash during a flashback 4 times in a row, waiting 5 minutes for shaders to compile at the beginning of each restart as well. This game is so incredibly broken, I take it I must disable RT here, this is the fix one year after release? So basically this is a long-standing bug that they've basically not fixed?

    I will NEVER buy another EA game, purely on principle, after this ♥♥♥♥-show of a game, purely on principle, and I do mean that I will NEVER buy another EA game after this.

    RTX 4090
    551.86 clean installed
    Win11 Pro
    7800x 3D
    2x16GB DDR5 6400 MHz CAS 30
     
    Update:
     
    Disabled RT, it's still happening, I think I'm about done with this garbage:

    "LoginId:64f74d24eafc9761aaf44acf9ed075fe

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000070"
    • Vulcan1978's avatar
      Vulcan1978
      2 years ago
      @Vulcan1978 Lmfao, now the game is telling me repairs are required and is asking me to sit around with my thumb up my * while it repairs a 130GB game, did I say that this will be my last EA purchase because of EA's abandonment of this broken title?

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