Forum Discussion

Obivxx's avatar
2 years ago

Game keeps crashing for no reason

Initially, the game was working, now when I run the game before I meet Ciere the game crashed or crashed after the cutscene. now when I launch the game it instantly crashes for no reason:

this is what the crashdump file says. Hopefully, we can get a resolution because I preordered the game and I really want to play it without any bugs the game has been crashing in the same location for over a month.

*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 592

    Key  : Analysis.Elapsed.mSec
    Value: 1745

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 203

    Key  : Analysis.Init.Elapsed.mSec
    Value: 21571

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 108

    Key  : Failure.Bucket
    Value: APPLICATION_FAULT_4000_JediSurvivor.exe!Unknown

    Key  : Failure.Hash
    Value: {8a067c72-4aec-14a7-d81d-9bd16d116068}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 129337

    Key  : Timeline.Process.Start.DeltaSec
    Value: 5

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1

    Key  : WER.Process.Version
    Value: 4.26.2.0


FILE_IN_CAB:  UE4Minidump.dmp

CONTEXT:  (.ecxr)rax=00000001431a1441 rbx=000000000152db90 rcx=000000001a814b78
rdx=0000000000000024 rsi=0000000000000400 rdi=0000000000000003
rip=00007ffbdc69cf19 rsp=000000000152d9b0 rbp=00000001466b5738
 r8=000000000000002f  r9=000000000152d2f0 r10=0000000003ffffff
r11=0000000100000026 r12=0000000018e61fc0 r13=0000000000000000
r14=000000000152db90 r15=0000000146540ea0
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206
KERNELBASE!RaiseException+0x69:
00007ffb`dc69cf19 0f1f440000      nop     dword ptr [rax+rax]
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00007ffbdc69cf19 (KERNELBASE!RaiseException+0x0000000000000069)
   ExceptionCode: 00004000
  ExceptionFlags: 00000000
NumberParameters: 1
   Parameter[0]: 000000000152dab0

PROCESS_NAME:  JediSurvivor.exe

ERROR_CODE: (NTSTATUS) 0x4000 - <Unable to get error code text>

EXCEPTION_CODE_STR:  4000

EXCEPTION_PARAMETER1:  000000000152dab0

STACK_TEXT:  
00000000`0152d9b0 00000001`41d227b6     : 0000ceec`0000001c 00000000`00000000 00000000`00000000 00000001`431ba109 : KERNELBASE!RaiseException+0x69
00000000`0152da90 00000001`41cd201d     : 00000000`0152dab0 00000000`00000000 00000000`00000000 00000000`00000000 : JediSurvivor!AK::WriteBytesMem::SetCount+0x11d296
00000000`0152db50 00000001`438608ab     : 00000001`467fab78 00000001`44b52c2c 00000001`4666ffa0 00000001`466700de : JediSurvivor!AK::WriteBytesMem::SetCount+0xccafd
00000000`0152dff0 00000001`43852aef     : 00000000`ffffffff 00000000`ffffffff 00000001`40000000 00000000`00000000 : JediSurvivor!AK::WriteBytesCount::SetCount+0x77e4eb
00000000`0152e1a0 00000001`40a59a56     : 00000000`34bd5090 00000000`00000000 00000000`00000000 00000000`00000001 : JediSurvivor!AK::WriteBytesCount::SetCount+0x77072f
00000000`0152e570 00000001`40a52b86     : 00000001`00000323 00000001`44b52740 00000000`00000001 00000000`108ae590 : JediSurvivor!AK::WriteBytesCount::Reserve+0xcd06
00000000`0152eb50 00000001`40a52e3a     : 00000000`00000030 00000001`44b52430 00000000`00000000 00000000`00000001 : JediSurvivor!AK::WriteBytesCount::Reserve+0x5e36
00000000`0152ec80 00000001`492db7c0     : 00000001`44b52430 00000000`00000000 00000000`00000001 00000000`00000000 : JediSurvivor!AK::WriteBytesCount::Reserve+0x60ea
00000000`0152ecc0 00000001`5108d456     : 00000000`0000000a 00007ffb`197a2008 00007ffb`197a2008 01d9b961`d69a4db9 : JediSurvivor!AK::IAkStreamMgr::m_pStreamMgr+0x2aa1258
00000000`0152f510 00007ffb`19661877     : 00000000`afe98dd8 00000000`afe98dd8 54415541`56415741 18ec8148`53555756 : JediSurvivor!AK::IAkStreamMgr::m_pStreamMgr+0xa852eee
00000000`0152f550 00007ffb`19657a51     : 00000000`00000000 00000000`00000000 00000000`000dab20 00000000`ffffffff : Activation64+0x11877
00000000`0152f700 00007ffb`de087614     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Activation64+0x7a51
00000000`0152ff30 00007ffb`deb626b1     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000000`0152ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_NAME:  jedisurvivor+11d296

MODULE_NAME: JediSurvivor

IMAGE_NAME:  JediSurvivor.exe

STACK_COMMAND:  ~14s; .ecxr ; kb

FAILURE_BUCKET_ID:  APPLICATION_FAULT_4000_JediSurvivor.exe!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  4.26.2.0

FAILURE_ID_HASH:  {8a067c72-4aec-14a7-d81d-9bd16d116068}

Followup:     MachineOwner
---------

1 Reply

  • Good thinking posting that crash dump. I wish I were better at reading them and figuring out what's going on.

    There are posts in this forum that suggest you should disable ray tracing. Have you done that?

    Also, I suggest you attach a DXDIAG report, as there are details in there that may help with troubleshooting.

About STAR WARS Jedi: Survivor™

Join the community forums and talk with us about your experiences in STAR WARS Jedi: Survivor™.2,486 PostsLatest Activity: 35 minutes ago