Forum Discussion

2 years ago

Solved

Games removed in my library

I have xbox gamepass. But in EA Play there is just notification that my games removed from my library. I can't download any of ea play games or xbox gamepass games. For example FIFA or Star Wars Jedi Survivor. Please see this and help me how to fix this.

EA_Pulsar
2 years ago
Can you please restart the app and check if the problem persists?

16 Replies

HOLYLlGHT
2 years ago
ea sucks at this
CiZPiZ-ea
Rising Rookie
2 years ago
same for me, I uninstalled and now I can't install the game.
Tried admin access and removing installing EA app. Nothing is working...
bdz_io316
2 years ago
@Nemesiswt I've got the same issue. It was v. cynical when I sat there, frustrated that I can't continue playing even though I've been playing yesterday and there it is: a notification about some sale from EA App. Like if I'm going to buy anything when I can't even run the game I've had a few hours ago.
CarolAnn470
2 years ago
Same. not fun kids coming back in a hour!
EA_Pulsar
Community Manager
2 years ago
Can you please restart the app and check if the problem persists?
CiZPiZ-ea
Rising Rookie
2 years ago
it works now, I have to re-download whole game and I hope my savegame is on the cloud 😞