Product: STAR WARS Jedi: SurvivorPlatform:PlayStation 5Summarize your bug When you have HDR enabled everything goes completely dark and pixelated. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Enable HDR mode on PS5. TV using: LG C1 OLEDWhat happens when the bug occurs? When you have HDR enabled everything goes completely dark and pixelated. What do you expect to see? Clean HDR picture HDR issues CM edit: edited title for clarity.

Under investigation. Accepting as solution for visibility purposes only. Hi all, Thank you for these reports, they have been passed on to the teams for investigation. In the meantime, we're seeing players who are able to fix this issue via a workaround that is explained in this video: Could you please give this a try and let us know how it goes?

HDR issues on PS5 | EA Forums

15 Replies

BunerBoy69
3 years ago
This must be a joke. PS5 version runs horribly. Heard the same about every other platform. Performance mode looks horrible and still lags. HDR is broken. Such a shame that this awful company keeps selling things.
Abacus247
3 years ago
I am so sick of every time a game comes out there needs to be multiple patches or fixes or something. And in this case they knew about it before release,

Utterly unacceptable, Reviewers all lie the game run horrible on PC and PS5 the PS% performance mode is just sickness inducing the tearing and FPS drops are gross and it should not have been released.
This Massive billion dollar company does not care. Like the pc version has the exact SAME ISSUES THE FIRST ONE DID how is that possible?
ArielzZ1234
3 years ago
Hey jedi survivor is black evrything is black the texture is black building the people pls help what to do i just downloaded the game
TitoKeren
Rising Novice
3 years ago
Same problem and same TV
DARTHYOOPER
3 years ago
I have the same issue. Difficult television. It’s so dark I can’t even play the game.
EA_Leeuw
Community Manager
3 years ago
Under investigation. Accepting as solution for visibility purposes only.

Hi all,

Thank you for these reports, they have been passed on to the teams for investigation.

In the meantime, we're seeing players who are able to fix this issue via a workaround that is explained in this video:

Could you please give this a try and let us know how it goes?
BristolBEAT
3 years ago
Fixed it on my LG C1. Exit the game.
Switch HDR Tone Mapping to HGIG.
Then launch the game, HDR mode was automatically re-enabled and it looks great.
Funny enough when I switched Tone Mapping back on in the game it stayed fine!
Now it's just the HORRENDOUS FPS on PS5
Razer244
New Novice
3 years ago
This is a workaround not a fix and why the hell do we need to mess up our hdr setting for 1 game and then need to put it back again to normal for another game. So it's a no go.
You know what needs to happen, fix your game ASAP, you guys should of tested your games before release, instead of the money grabbing and making the share holders happy.
COWSPUD69
3 years ago
Same HDR issue with the PS5 and LG C2 combination. Game is unplayable.
ArisRaven
3 years ago
Patch came out today, did not fix the HDR issue. I am using a LG C1 OLED and the black crush makes this game unplayable. I may act like a snob, but I paid for a game to play on PS5 with HDR...I am not going to turn HDR off. I have done the work around and played several hours of the game, enough to get off the first planet, but I got tired of having to redo the work around every time I want to play. Seems all the HDR issues are with LG OLEDs.....Please Fix!!!!!!