Forum Discussion

BristolBEAT's avatar
BristolBEAT
3 years ago
Solved

HDR issues on PS5

Product: STAR WARS Jedi: Survivor Platform:PlayStation 5 Summarize your bug When you have HDR enabled everything goes completely dark and pixelated. How often does the bug occur? Every time (100%...
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hi all,

    Thank you for these reports, they have been passed on to the teams for investigation.

    In the meantime, we're seeing players who are able to fix this issue via a workaround that is explained in this video:


    Could you please give this a try and let us know how it goes?

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Under investigation. Accepting as solution for visibility purposes only.

Hi all,

Thank you for these reports, they have been passed on to the teams for investigation.

In the meantime, we're seeing players who are able to fix this issue via a workaround that is explained in this video:


Could you please give this a try and let us know how it goes?

COWSPUD69's avatar
COWSPUD69
3 years ago

Same HDR issue with the PS5 and LG C2 combination. Game is unplayable.

  • ArisRaven's avatar
    ArisRaven
    3 years ago

    Patch came out today, did not fix the HDR issue.  I am using a LG C1 OLED and the black crush makes this game unplayable.  I may act like a snob, but I paid for a game to play on PS5 with HDR...I am not going to turn HDR off.  I have done the work around and played several hours of the game, enough to get off the first planet, but I got tired of having to redo the work around every time I want to play.  Seems all the HDR issues are with LG OLEDs.....Please Fix!!!!!! 

    • COWSPUD69's avatar
      COWSPUD69
      3 years ago

      I have the C2 and changed the PS5 HDR settings as follows and Star Wars Survivor works with HDR.

      Screen 1 - just invisible

      Screen 2 - just invisible

      Screen 3 - 1 point up from pure black

      Good luck

      • ArisRaven's avatar
        ArisRaven
        3 years ago

        Frustrating to see so many games coming out not polished.  I have high hopes for this game...hopefully they can get the HDR issue fixed.  Horizon Forbidden West Burning Shores looks insane on my TV.  I will say, what I have seen when using the workaround, does look fantastic.  But.....it's a workaround.  It also seems unfair to all the creators and people who worked on it to release it in the state it's in, as they seem to take the brunt of the blame.  I honestly thought releasing this game on May the 4th would have been really cool!!!

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