i need help and i can’t get it

If you're missing the Deluxe Edition content (The Hermit and Workbench items) in Jedi Survivor on Xbox Series X, try the following steps:

1. Verify Game Ownership: Ensure you’ve downloaded the correct version of the game (Deluxe Edition).

   • Go to the Xbox Store and confirm the Deluxe Edition is associated with your account.

2. Check for Installed Add-ons:

   • Go to My Games & Apps > Jedi Survivor > Manage Game and Add-ons.
   • Look for any uninstalled add-ons, such as the Deluxe Edition content, and install them.

3. Restart the Game:

   • Fully close the game and restart your console to refresh your account and game license.

4. Restore Licenses (if applicable):

   • While Xbox doesn’t have a direct license restore, you can try re-downloading your profile to refresh licenses.
   • Go to Settings > Account > Remove Accounts, then re-add your account.

5. In-Game Redemption:

   • Some items need to be claimed in-game. Check any in-game mail, shops, or customization menus for the missing content.

6. Contact EA Support:

   • If the issue persists and you can’t reach EA directly, try reaching out via their Help Twitter Account or forums.
   • Include screenshots or proof of purchase for faster resolution.

If none of these steps work, it might be a known issue that requires a patch. Stay updated with EA’s forums or patch notes for possible fixes.