Forum Discussion
8 Replies
- REVANTHREDDY260611 hours agoNewcomer
I am using Steam, and all these settings are already turned off; it is crashing after around 10 seconds from the previous crashing point.
- EA_Aljo15 hours ago
Community Manager
Is it crashing at a different point than that mission now?
Here are a couple other things to try.
Turn off the following:
- DLSS Frame Generation
- Multi Frame Generation (if available)
- Reflex (temporarily)
Are you using the EA App or Steam? - REVANTHREDDY260615 hours agoNewcomer
I tried both; it let me go a few more seconds than the point where it crashed before, and then it crashed again.
- EA_Aljo16 hours ago
Community Manager
Thanks. This helps. Here's what I want you to do.
- This is for testing. Exit MSI Center completely. End: LEDKeeper2.exe, MSI Center, and NahimicSvc64.exe. Launch the game again.
If that doesn't help, do you have an earlier save you can load? If so, try traveling somewhere else. Then, return and try that mission again. - REVANTHREDDY260616 hours agoNewcomer
I tried it, but it didn't work. Same crash, and I got confused and put the wrong name. Sorry, it's not Jedha; it's the Koboh Gorge crash site mission.
- EA_Aljo17 hours ago
Community Manager
Thanks for grabbing the DxDiag for me. It looks like you're running hybrid graphics. You have an Intel iGPU and Nvdia GPU. Let's try forcing the Nvidia GPU to be used. Follow these steps:
- In Windows, go to Settings > System > Display > Graphics and click Browse
- Add: JediSurvivor.exe
- Click the game and then Options
- Select High Performance (NVIDIA GeForce RTX 5080 Laptop GPU) and save
- Restart Jedi Survivor and try playing again
Let me know if this helps or not. - REVANTHREDDY260618 hours agoNewcomer
I have attached the DxDiag file.
- EA_Aljo18 hours ago
Community Manager
Hey there. Sorry to hear about your crashing issues with Jedi Survivor. Can you get me a DxDiag? I'll review it for any issues that might contribute to the crashing. Instructions for that can be found in this article. Thanks!