Deluxe Edition not working?
I bought the Deluxe Edition as my first purchase of this game, however I've gotten past the point of saving Zee and the New Hero Pack and Galactic Hero pack have not loaded. I have logged in and out, I've repaired the game, I've restarted the game and my device countless times, I've cleared the cache. Idk what to do when support tries one thing and when it fails they just pass me to the next support agent
Entitlement conflicting between Steam purchase
I previously played Jedi Survivor (PC) during a promotional period through EA (2021 I believe, had since uninstalled the game and app). I recently purchased the game on Steam, and redownloaded/updated/logged in to EA app. When launching via steam, it starts the EA app and says "preparing game", I can see the game appear in Task Manager briefly, but quickly closes and the EA App shows “an error on our end caused the launch to fail." I have repaired EA app, uninstall+reinstall+delete prior cache data, made sure services are running on auto, made sure steam was updated, verified files, all I can think of on a hardware end, nothing has made a difference. I believe my entitlement may be conflicting between the promotional version and the Steam purchase. Is it possible to refresh or repair the entitlement on my account?
Jedi Survivor Crashing on Startup
Started playing the game this morning for the first time on PC. Played for around ~90 minutes or so, then took a short lunch. On relaunching the game, it now crashes as soon as the title logo appears. I've tried repairing files, the app, reinstalling the whole game, verifying file integrity, launching at a lower resolution, turning off any and all overlays/overclocking applications, etc. Nothing has worked. The crash is typically (but not always) in the form of an Unreal engine error. Here is the summary information: LoginId:eabde2f8fc62000b4268f71008b93b6e LowLevelFatalError [File:Unknown] [Line: 686] RetCode = Adapter->CreateCommittedResource(Desc, GetGPUMask(), HeapProps, InitialState, ClearValue, &NewResource, Name, false) failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Allocation.cpp:1411 with error DXGI_ERROR_DEVICE_REMOVED I will gladly give more information upon request if anyone is willing to direct me to where I can find the crash data.
cant launch game
i recently bought the game on epic and i just finished fallen order for the second time in a few years, when i tried launching survivor it gave me the error "failed to launch game an error on our end caused the launch to fail". i see im not the first person that experienced this and i tried every fix from the other posts and its still not working, is the game just totally broken now after 3 years and they dont mind fixing it or is there an actual fix"An error on our end caused the launch to fail. Try again a little later"
Trying to figure out what is going on with my copy of Jedi Survivor and Jedi Fallen Order. Both purchases on Steam around launch. Tried coming back to them around May the 4th for Star Wars day and was met with the error above. I've tried using EA app recovery. I've uninstalled, and reinstalled. Verified files as well as attempted to run as administrator and nothing allows me to launch the games. Was able to launch both of these games perfectly fine around when they launches but am not having such luck now. Hoping I can get any assistance possible to be able to play these games again. Ill add attachment next type I restart my PC because for whatever reason the error code won't pop up again on the EA AppGame Breaking Bug
I am stuck in the “climb the mountain to the observatory” mission, there is no ship, no enemies. I’ve played for hours and hours and it is not there at all. Does anyone know a number? I would like to get my money back and if not would like to sue for this false advertising and paying full price for a game that does not work. EA is awful, and should be shut down. Any help would be appreciated, thank you.Game Crash at Koboh
I bought this game in April and played through the Coruscant chapter. The game was fine. However, a couple days ago when I tried to launch the game again and started playing the Koboh chapter, the game began crashing, and I mean every time. I always get this error "LoginId:76dfa07bdac4e8da49bb791aa456a48d Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x000000003c4470e4," and I have no idea why it happened. I managed to get to the first meditation point, but after that, the crash always occurred after roughly 3-5 minutes.Game Proposal: The Mandalorian — Two Unique Gameplay Concepts That Fans Want!
Hi EA and Star Wars Team, I am writing this post all the way from South Korea! I recently started watching The Mandalorian Season 1 for the first time, and I am completely in love with the show. The world-building, the characters, and the atmosphere are just incredible. As a gamer, it breaks my heart that we don’t have a proper standalone console game dedicated to the Mandalorian yet. My friend and I were brainstorming how amazing it would be if EA or Respawn Entertainment created a game based on the series, and we came up with two unique concepts. I wanted to officially share these ideas as feedback here on Answers HQ! Concept 1: "The Bounty Hunter" (Single-player Open-World RPG) - The Core Loop: Players explore outer rim planets, accept bounty pucks from the Bounty Hunters Guild, track down targets across dangerous environments, and collect rewards. - The "Beskar" Upgrade System: Players start with rusty, mismatched, basic armor. By completing legendary and high-risk bounties, they earn Beskar ingots. Players can visit the Armorer to forge and customize their armor, helmet, and jetpack, which visibly upgrades their stats and appearance. - Combat: A gritty mix of tactical third-person gunplay (blasters, whistling birds) and gadgets (grappling hooks, flamethrowers). Concept 2: "This is the Way" (2-Player Co-op Adventure like 'It Takes Two') - The Core Loop: An asymmetric, heartwarming, and thrilling cooperation game featuring Mando and Grogu. - Mando’s Gameplay: Heavy action, intense shooting, using physical gadgets, jetpack traversal, and physically protecting Grogu from Imperial remnants or local predators. - Grogu’s Gameplay: Utilizing the Force to interact with the environment (lifting heavy debris, calming down wild beasts, opening tight or hidden spaces) and engaging in stealth elements. - The Synergy: Dynamic puzzle-solving where Mando distracts enemies or creates paths while Grogu uses the Force, creating a brilliant and cooperative experience. Star Wars fans all over the world, including here in Korea, are starving for a proper Mandalorian game. If EA brings this galaxy to life, it would easily be a Game of the Year contender. Thank you for reading my feedback, and thank you for always making great games. This is the way. I have spoken! 🌌✨Jedi Survivor Crashing on Koboh Gorge crash site
The game is crashing at the same point in Koboh, starting the mission. I have tried multiple solutions found on forums, Reddit, and YouTube... nothing worked. I turned off ray tracing and changed settings to low, medium, high, and epic. No change. My laptop specs (Ultra 9 275HX, RTX 5080).