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Froflix's avatar
Froflix
3 years ago

Jedi Survivor PC Crashing to desktop random times all patches

Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug Game crashes seemingly randomly every time I play. This seems to happen randomly, sometimes during fights with a lot going on onscreen, sometimes when I'm just walking around and sometimes on the pause screen when it sits for a while. I use AMD Adrenaline and I set my GPU tuning to run at 90% frequency, otherwise it crashes immediately. I have tried changing all display settings to test and nothing seems to help.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? This seems to happen at random places throughout the game, so I'm not sure.
What happens when the bug occurs? Crash to desktop wtih an EA bug report dialogue box to report. I do report each time this happens.
What do you expect to see? No crash.

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I have attached a DX diag file to show my system specs and settings.

2 Replies

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    Thanks for posting the DXDIAG straight away @Froflix. This helps.

    3 things I noticed in there:

    1. You can update the driver for your RX 6800 XT.

    2. It's showing "Microsoft Basic Display Driver" as a display output, which suggests it believes you have on-board graphics still turned on or some other type of display connected.

    3. In the Diagnostics section at the bottom there are multiple errors to look into.

  • Froflix's avatar
    Froflix
    2 years ago
    @DarthFDG Thank you for the suggestions! I updated my driver through AMD Adrenaline just now so I'll monitor to see how that helps. In regards to the display output, I had already disabled that display in Windows Device Manager and also in my BIOS so maybe it was just identifying it, but it should be disabled already. Finally, I will take a look at the diagnostics to see if I can find any related help.

    I have to always run my GPU at 90% clock speed to run any new game so I suspect these crashes could mostly be related to my GPU (unfortunate and dissapointing since it is so new).

    Really appreciate your advice and I will check back if those suggestions seem to help improve stability.

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