Forum Discussion
EA_Aljo
Community Manager
3 years agoDo you happen to have a custom gamerpic for your Xbox profile? If so, try changing it to a default one. Also, try deleting the personal saved data for Jedi Survivor with these steps.
- Press the Guide button and then highlight the Jedi Survivor tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Next, go to Manage game and add-ons > Saved data
- Delete the file with your gamertag on it
3 years ago
I do not have a custom gamerpic, however I went ahead and changed it to the XBox symbol. The game crashes in roughly the same spot.
- 3 years ago
I also deleted all of the saved data, and have tried that every time I start the game.
- EA_Aljo3 years ago
Community Manager
Since the gamerpic suggestion isn't helping, try deleting and reinstalling your game. Also, where is it installed? Are you using a memory expansion card by chance?
- 3 years ago
I deleted and reinstalled for the 3rd time last night after I tried your previous suggestion. This is downloaded directly to the Series X.
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