Jedi survivor stuck at loading screen xbox
Starting up the game into the main menu the i click continue and then i just get stuck on a loading screen.
Forum Discussion
Ok I’m confused. You keep asking for videos but multiple of us have already sent them. Are we actually making progress on this issue? You said you have shared the videos with the team but we still don’t know anything! I’m sorry this just gets frustrating, and I know there are a lot more issues than these but I’ve been reporting this issue for over 3 weeks now, and nobody can tell me anything at all? I really wanted to play this game by the time my summer started, but here we are, and I still don’t have a clue when or if I will get to experience the game. I just really hope this isn’t something where support kind of dies off after the first two weeks and once most of the issues are fixed then the less common get ignored. I haven’t even been able to accept the terms of service for this game that’s how sad this is! Again, I don’t mean any harm to anybody, I really just want to help in any way I can so this gets fixed.
EA_Aljo
Community Manager
Community ManagerThere are 2 different issues being reported here, but we're asking for videos on the issue the OP mentioned. Which is clicking on Continue on the main menu and then freezing on a loading screen.
The other issue being reported, that is not being tracked in this thread, is crashing after you have loaded in to the game. We want videos on the former rather than the latter. The latter issue should be in a separate thread.
Ok so the crashing during the logo screens when loading in does not apply to this thread?
Hey so i can't find the right way to respond to this thread that i think is relevant to my issue, essentially my game crashes before the main menu, I have done everything suggested on this thread so here's a video about my situation.
- EA_Aljo
Thank you for the video. I'll get it passed on to the team.
- EA_Aljo
Can you send me a private message with the Xbox gamertag you're trying to play on? This could help with the investigation. Thank you.
What about those of us having issues even getting the game to play in the first place?
You merged that thread with this one but has not really been addressed in weeks now. I have 70 dollar paper weight at this point.
I've tried every suggestion available to me in this thread both with a digital only along with going and buying a physical copy and yet I still cannot get past the 3 starting title cards.I have this exact same issue as well. I have owned this game for weeks since the release but can't get past the 3 intro scenes. It just crashes when it shows the jedi temple. This is the worst game release I have ever seen!
- @sdallman Give it another couple of months. We may get a decent update or some solid news from the devs. Or not... Probably not actually.
I agree it's been over a month and still nothing. This maybe this is an area for the FTC’s Bureau of Consumer Protection as it seems like fraud to release services / product that was known to be defective considering there was a zero-day patch.
@EA_Aljo Hi, I updated my game today and still am unable to get beyond the 3 title cards as the game launches. I purchased a physical copy of the game on 5/5 and it is incredibly frustrating that I continue to be unable to play this game.
Please see my YouTube video below for what occurs:
