Forum Discussion
Unfortunately, I don't have any other suggestions. We're receiving very few reports of this so as far as we can tell, it's been resolved on a large scale. So, something locally with your system, account or game is probably causing this. I assume you have the latest update? Also, have you tried deleting and reinstalling lately? Does this also happen if you log in to a different gamertag?
I did a reinstall last night and tried to play this morning. It crashes at the menu now. It is actually worse now after the patch which is amusing.
I guess I won’t be able to play the game if only a few of us are reporting this issue which is a tad unfair that we get forgotten yet Ea gets my money.
If my other games work great. It must be something on the games performance.
- 2 years ago
I'm also having same issue been going on for a few days now
- EA_Aljo2 years ago
Community Manager
This appears to be an issue with the game on your system. I'm not saying that there is no problem with the game. It's just a lot more difficult to track down with such a small number of people experiencing this. Have you tried using a different gamertag?
What troubleshooting steps have you tried so far? Are you also crashing before getting to the main menu?
- 2 years ago@EA_Aljo Just tried a new account and it crashed all three attempts.