Jedi survivor stuck at loading screen xbox
Starting up the game into the main menu the i click continue and then i just get stuck on a loading screen.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerCan you please try a different gamertag and let me know what happens?
Are you getting to the main menu and then crashing when trying to play or do you crash while on the main menu?
If you are using a custom gamerpic, try switching to one of the default Xbox images instead.
Also, Try deleting the personal saved data for Jedi Survivor. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the Jedi Survivor tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Try playing again and let me know what happens.
Tried a different gamertag on my console, still having the exact same problem
- EA_Aljo
Thanks for trying. Is the game installed on an internal or external hard drive? Also, are you a part of the Xbox Insider program?
Game is installed on the internal console hard drive via game disk and digital updates. As far as I am aware, I'm not a part of the Xbox insider program.
