Forum Discussion
You can contact the retailer the game was purchased from to see if you qualify for a refund. If you bought the PC version through the EA App, open a case with an advisor here.
But I don’t qualify. That is why I am asking EA to refund it for me.
I waited since launch to see if EA would fix the bugs that are effecting me and my experience with the game. It has been way over the return period.
Will EA refund me? You have seen the videos that show that my game does not work.
- EA_Aljo2 years ago
Community Manager
We can't issue the refund because the purchase did not go through our system. There is no record of it so we can't refund it.
- 2 years ago
What do I do then? I have never had this problem before where a game doesn’t work.
I paid my hard earned money for it and it doesn’t work.
It’s basically a paperweight at this point.
- EA_Aljo2 years ago
Community Manager
I don't have any other suggestions for getting a refund, unfortunately.