Jedi survivor stuck at loading screen xbox
Starting up the game into the main menu the i click continue and then i just get stuck on a loading screen.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerYou can try contacting an advisor to see if they have any other suggestions. To do that, open a case here. We really don't get many reports of this still so I haven't heard of any new workarounds. Have you tried playing on a different console?
I can’t afford another console for just one game? Unless EA has a spare laying around?
- EA_Aljo
I wasn't sure if you possibly had a friend or family member with one you could try. That would help potentially narrow this down to a hardware issue.
I didn’t mean for that to sound snarky. I was being deadly serious. If EA has a box laying around I’d take it 😂.
It does sound hard to believe. But I don’t have access to another console.
- EA_Aljo
No worries. Unfortunately, that's not something we're able to do. I'm really sorry. I wish I had some other suggestions, but at the moment, I can't think of anything, but will surely let you know if something else comes up.
My best guess at this point is that its a faulty GPU in the Xbox. I am fortunate enough to be able to test it on another console w/ my account and it worked, therefore leads be to believe that its shoddy hardware from Microsoft as other games that have recently been giving me trouble on my console operate without issue on a different console.
- EA_Aljo
It's kind of a long shot, but have you tried a different HDMI cable? Make sure it's a premium one. Also, have your tried turning off the HDR settings? I'm not optimistic these will help. Personally, I play on Series X and have had no issues with HDR and using the HDMI cable that came with my console.
It's very possible this is hardware related though. Possibly, Xbox support can better diagnose that.
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