Jedi survivor stuck at loading screen xbox

Hey so i can't find the right way to respond to this thread that i think is relevant to my issue, essentially my game crashes before the main menu, I have done everything suggested on this thread so here's a video about my situation.

https://youtu.be/uLFBWwTODaY

Nothing is being said in the other thread about the game crashing after loading in. Those who can’t even play the game are being forgotten. I have had the game since the 28th launch and it has almost been a month. Still can’t play. 

please don’t forget about us who still cannot play the game. 

@c2g4aso34y8k 

Thank you for the video. I'll get it passed on to the team.

@c2g4aso34y8k 

Can you send me a private message with the Xbox gamertag you're trying to play on? This could help with the investigation. Thank you.

What about those of us having issues even getting the game to play in the first place?

You merged that thread with this one but has not really been addressed in weeks now. I have  70 dollar paper weight at this point.

I've tried every suggestion available to me in this thread both with a digital only along with going and buying a physical copy and yet I still cannot get past the 3 starting title cards.

I have this exact same issue as well.  I have owned this game for weeks since the release but can't get past the 3 intro scenes. It just crashes when it shows the jedi temple.  This is the worst game release I have ever seen!

I agree it's been over a month and still nothing.  This maybe this is an area for the FTC’s Bureau of Consumer Protection as it seems like fraud to release services / product that was known to be defective considering there was a zero-day patch.  

@EA_Aljo Hi, I updated my game today and still am unable to get beyond the 3 title cards as the game launches. I purchased a physical copy of the game on 5/5 and it is incredibly frustrating that I continue to be unable to play this game.

Please see my YouTube video below for what occurs:

https://youtu.be/pKDXjfMmSEU