Forum Discussion
29 Replies
- uthman28uthman2 days agoNewcomer
Its clear that this issue was never fixed I brought the game today and about 90% of the textures are not loading. all my drivers are up-to-date and i have a AMD 5700. it doesn't matter if I set the visuals at low or epic it still looks the same. I would like to play and enjoy this game but i am finding it really difficult to get any please from it .
- EA_Barry2 years ago
Community Manager
Try the relevant action below depending on your platform:
PlayStation: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
EA app: Click Manage button and then Repair
Additional PC steps:
Make sure your display is connected to your GPU and not the motherboard video output
Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks. Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug The textures of the game will not load I have edited every graphics setting in the game on its highest level and its lowest, changed resolutions, v sync, AMD super-resolution etc and there's no way to fix it, it has made the game unplayable and honestly makes me want a refund
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I do not know how to find it, it just started happening since I installed the game
What happens when the bug occurs? The textures wont load
What do you expect to see? the game to have actual loading textures
I saw a tip to lower my resolution to the smallest possible but this did not fix it either
Have you been able to fix this yet I have the exact same problem
@Fighter_Pro410LIf you have an Nvidia graphics card, you can go to this page and put in your card info and it will take you to the latest drivers https://www.nvidia.com/download/index.aspx. I'm using a Geforce GTX 1060, which is pretty old, and apparently my computer just arbitrarily decided 3 years ago that Nvidia was no longer updating drivers for it, which I now know is not the case. You probably don't need to uninstall your current drivers, but I did just to be safe.
If you don't know your graphics card, you can go to your Device Manager and check Display Adapters. You're looking for one that says Nvidia Geforce, that will be your gaming graphics card. if you right click on it that will let you uninstall the old drivers.If instead you have an AMD, you'll want this site instead https://www.amd.com/en/support , and of course check for AMD in your display adapters.
@SabineQueen Are you able to explain how you did that? Where do I uninstall my graphics drivers and how to I update them from Nvidia? I had the same issue as you so since you fixed it, it would really help if you could explain where to do that stuff (I don’t know much about computers)
I have fixed my issue. I uninstalled the game and did a clean reinstall, and then uninstalled my graphics drivers and installed the latest available fresh from Nvidia's website. No longer having any texture issues, health and skill bars are all visible.
Yes, I'm having the exact same issue, but most others are just having weird background textures. Rest of the game is running fine but the characters are all weirdly textured or blocky, and the health and skill bars don't show what level they're at. Really hoping to find a solution that doesn't involve spending $700 for an eGPU set up.
I’m struggling to find a fix for this. My game has low polygon counts, and no textures at all. How do i fix this? The textures don’t load at all and it looks super blurry. I tried to refund but was denied.
I started playing survivor this weekend, and while the game seems to be running well, background textures and loading correctly, the characters are rendering very oddly. The most noticeable is this weird texture/coloring on Cal. Bode instead of having proper hair has curled paper sprouting from his skull and storm troopers are super blocky. Anyone have an idea of how to adjust settings to fix this?
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