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creedeziocreed's avatar
creedeziocreed
2 years ago
Solved

Jedi Survivor update

I cannot update Jedi Survivor on my Xbox i have tried uninstalling and reinstalling the game. I have 75% space available. Any help please 
  • creedeziocreed's avatar
    creedeziocreed
    2 years ago

    I did a power boot and restarted.

    then I renamed the Xbox which forced a restart.

    I changed DNS and restarted the modem.

    Finally  I deleted my profile(using the keep games and apps option) and restarted.

    then it worked!!!

    Many thanks to Charlie C Microsoft Xbox expert!!

    All of this was his idea and guidance !!

    Important!!! Make sure you know your email and password for your account if attempting! Or you will lose everything!

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

@creedeziocreed, hmm, alright. 

Could you please try the following:

Clearing Alternate MAC Address to restart console 

  1. Press the Xbox button 
  2. Move right to the System Tab 
  3. Scroll down and select Settings  
  4. Scroll down to Network  
  5. Select Network Settings  
  6. Scroll down and select Advanced Settings  
  7. Scroll down and select Alternate MAC Address  
  8. Select the Clear button 
  9. Select the Restart button. 

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