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Keltaklo's avatar
Keltaklo
3 years ago
Solved

Map & Meditation UI Don't Scale, 16:10 aspect ratio

Product: STAR WARS Jedi: Survivor Platform:Steam-PC Summarize your bug The UI In the meditation, map, and BD-vision menus do not scale correctly at differen't resolutions. At 1920x1200, the UI sit...
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago

    Hey everyone,

    It unfortunately appears that the game does not support a 16x10 aspect ratio.

bunnyhu's avatar
bunnyhu
3 years ago

I am sorry, but that is not a solution for the bug. It's an admission of failure.

The 16:10 resolution is still selectable in the game, and that is not working correctly. So the bug is still in the game and it is not solved.

Resolve the problem - that is the real and the needed solution.

Remove the 16:10 resolutions and put a warning "only 16:9 screens supported" into the minimal hardware request is kind of a solution.

plus give refund / discount coupon or anything the gamers who already bought it ... it is not a cheap game, so we like to see a real support.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hi @bunnyhu,

Regrettably, we're unable to assist with refund inquiries through these forums. You'll need to reach out to the original point of purchase for any potential refund options. If you purchased the game through the EA app or EA.com, please refer to the following link for further details: https://help.ea.com/help/account/returns-and-cancellations/.

However, if your purchase was made elsewhere, we're unable to provide any assistance with your refund request.

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