Re: "Failed to save, your progress was not recorded"
@dandandan76 Try setting exceptions in your antivirus for the game and the EA App.
If that doesn't help, try the new admin Windows account, as described above.
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Thank you. Quick update it works with the old fallen order but now the new game won't even start. Do you have any ideas as to why it wouldn't?
@dandandan76 Is this in the new Windows account or the old one?
At any rate, please clear the EA App's cache and restart your computer.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Then repair the game. If you play through the EA App, open your game library, click Jedi Survivor, and select Manage > Repair. In Steam, right-click the Jedi Survivor game tile and select Properties > Local files > Verify integrity of the game files.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
