Re: [INFO] Pre-Order & Deluxe Edition content

Same problem EA. You sold us an unfinished broken game then didn't communicate with retailers properly and we didn't get our code. Fix this mess NOW. I want a code and perhaps a working game to use it on.

@EA_Leeuw I don't quite understand why it isn't, perhaps you could possibly share some insights or maybe get someone who can in to explain further?

There seems to have been some form of breakdown between EA and Amazon, a major retailer that would have been provided a large amount of stock

Surely there should be a system that can be set up, if one isn't already in place,  in such an event whereby a customer could prove that they had placed a pre-order before the release date and a new code could be generated for them??

Hey @reactorfox,

Please see this (on the 1st page of this thread): https://answers.ea.com/t5/Technical-Issues/Why-don-t-I-have-my-Pre-Order-Bonuses/m-p/12513258#M801.

Thanks.

Just to update and provide a resolution to my own issues, Amazon did eventually contact me and provide me with a code to redeem the pre-order bonuses.

Good luck to those still awaiting their own resolutions, hopefully your codes arrive soon.

I'd like to hope that this whole process has or will have been a large learning process for the team at EA for future releases....