EA_Illium
EA Staff (Retired)
2 years agoRe: Not Downloading
Hi @lcYr1sl
When you have a moment can we try the following?
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
 - Connection and Advance Connection Guides
 - Check for other applications that may be limiting EA App or Game performance
 - Close other running applications on your device
 - Run the System File Checker tool, then Check for Windows and GPU updates
 
Thanks!