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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Star Wars Jedi Survivor wont launch after crashing

@Traunt2 

Try the relevant action below depending on your platform:

PlayStation: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

EA app: Click Manage button and then Repair

Additional PC steps:

Thanks.

4 Replies

  • Traunt2's avatar
    Traunt2
    3 years ago

    This didn’t work, all it did was break my computer and now I can’t even log into it.

    Edit: When I tried to clean boot my pc, after following the steps provided in one of the links it removed my pin entry into my pc, so now I’m currently factory resetting my pc

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Traunt2  For future reference, it sounds like you booted into safe mode, in which case you wouldn't be able to login with your PIN.  (Safe mode is completely different than a clean boot.)  However, your password would still work.  And you'd need a password to set up the Windows account at all.  Since you use a PIN to login, I'm guessing the password is the same one as is tied to your Microsoft account.

  • Traunt2's avatar
    Traunt2
    3 years ago

    I appreciate you trying to help, but my pc doesn’t have a password on it, the only way to login is a pin. I got the game problem solved after factory resetting it tho

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Traunt2  You can't set up a Microsoft account without a password, and you can't login to a Windows account with a PIN unless that account is tied to a Microsoft account.  At least, that's the case for admin accounts; I haven't looked into child accounts or the like.  Point is, if you're ever stuck without the ability to use your PIN, try the password linked to your Microsoft account instead.

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