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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Too many computers have accessed my game error.

Hi @wehodiscostick,

This is not a bug, but working as intended.

Since you're saying that you're trying to troubleshoot something between your Steam Deck (the game is not officially supported for Steam Deck) and PC, the system most likely detects a lot of different account sign-ins from different devices within an x period of time and goes into lockdown mode.

Unfortunately, there's nothing you or we can do about this, as this is an automated system.

The only solution would be to leave your account and the game alone for at least 24h before trying to sign in again. If you try to sign in again within that 24h, the timer resets itself and the cycle begins again.

5 Replies

  • agapegames's avatar
    agapegames
    3 years ago

    how can this be what we want?

    I'm stuck not being able to play my game on my pc because my laptop could not run it.

    this is not good customer service or the way anybody has ever played video games since consoles and cartridges.

  • DumpsterJ's avatar
    DumpsterJ
    3 years ago

    Yeah I'm refunding this. This is atrocious. 24 hours I can't play because the game failed to launch. It's a $70 game you should be able to play it on any PC you own.

  • keypox's avatar
    keypox
    3 years ago

    Hi I fear I have gotten myself in a lockout loop.  Is there anywhere I can view the hours I must wait until I can play again?   

    Also how many computers is too many for my an account?  I have multiple gaming PCs and like to try on laptop.  

  • 106133's avatar
    106133
    3 years ago
    @EA_Leeuw Do you know why sales in China are so low? We need VPN when importing Steam, and you don't want us to use VPN? Stupid thing, no wonder it's going bankrupt
  • Rukmawan13's avatar
    Rukmawan13
    2 years ago

    but can you showing the log the account have so may login ?

    my account has never been login at another devices yes it say too many...this is something wrong with the ea server

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