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Almhufi's avatar
2 years ago

Soft Locked at Rehabilitation Wing of Forest Array

Product: STAR WARS Jedi: Survivor
Platform:PC
Summarize your bug It's been two week's now since I posted on the forum, I installed the new update and it didn't fixe the issue. First the error appeared, the game glitched during cutscene where you put hand on glass before fighting Degan Gera. It popped me out of cutscene and put me half on the ground. The door was locked and I had to restart the game.I went back and I could activate anymore the terminal with BD, I went in the room and the door closed behind me. The walls covering glass in center are now covered with metal and now i get stuck in the room unable to proceed. Game is broken and I cant progress further. I tried everything and nothing seems to work.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't now because somehow, other players seem not affected by this issue and some other do. I'm always stuck in the rehabilitation wing! The animation doesn't start when I get in the room, the door closes behind me and doesn’t open anymore. Here is a link to a video proving that it doesn't work! https://clipchamp.com/watch/TzuGoL1fE0P
What happens when the bug occurs? Now nothing happens, I go in the room and I get stuck inside.
What do you expect to see? The bug to be fixed to allow me to play the game because it's has been more than two weeks.. On the last topic, they change the statue tu Fixed ([FIXED] Soft locked at "Align Arrays at Koboh Control Center") but it's wrong, the update didn't change anything for me and I'm not starting the game over. I'm so disappointed by the way EA is dealing with the situation. Please, give me a solution or a refund.

Give me a solution please.

(cm edit - updating thread to match separate issue)

9 Replies

  • Product: STAR WARS Jedi: Survivor
    Platform:PlayStation 5
    Summarize your bug Rehabilitation Wing Cutscene Game Breaking Bug!!!
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Go into Rehabilitation Wing and cutscene glitches.
    What happens when the bug occurs? Cutscene doesn't occur and I didn't get transported to Tanalorr.
    What do you expect to see? The cutscene should play and I should find myself on Tanalorr.

     I went into the Rehabilitation Wing for the first time and a cutscene triggered but then it glitched and the game crashed. After that, everytime I go into the room with the cutscene, it doesn't trigger again and I'm just stuck there. I can't continue the game this way...

    Please help. This is an unacceptable game breaking bug!!!!!

    It seems like my only option right now is too restart the game from the beginning... 

  • Is someone taking the case seriously?

    I'm waiting for a solution for more than two weeks now

  • Almhufi's avatar
    Almhufi
    2 years ago

    Just installed PATCH 5 and didn't solve the issue.. AGAIN.. @EA_Rtas @DYSPROssium 

    https://clipchamp.com/watch/TzuGoL1fE0P

    Thank you EA for 3 weeks without being able to play the game.

    Just checked the list of fixes and guess what? They said the patch fixes the issues:

    • Fix for Dagan not appearing correctly in a cinematic.
    • Fixed some rare instances of players being unable to progress further in the game even after reloading.

    WHAT A JOKE Haha

    So disappointed.. Think I'll uninstall the game. 

  • Product: STAR WARS Jedi: Survivor
    Platform:Steam-PC
    Summarize your bug cutscene bugged out when you put your hand on the glass in the forest array before you fight dagan. Once the cutscene bugged out i was falling through the map, died and then respawned outside the array. i figured i would walk back up to trigger the cutscene again and while heading back up the cutscene started back up before i even made it to the top only with me not in the scene if that makes sense. i fell through the map again, and now i have no terminal for bd to open the door and if i walk in to the glass container area for the cutscene the door closes behind me and i am stuck with no cutscene. ive seen other reports of this and do not want to restart my progress.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? i know you are aware of this bug so i have no way for you to replicate it. it happens during the forest array cutscene when you put your hand on the container in the cutscene before dagan.
    What happens when the bug occurs? kicks me out of the cutscene and renders the game un playable due to not being able to progress.
    What do you expect to see? some sort of fix so i can continue the game i payed 70 dollars for , without restarting. or i need a refund

    ???

  • I am playing on PC and the cutscene worked perfectly the first time so I could finish the game. I had some issues when things want activate or open later in the game but those eventually got solved after reloading and whatsnots. The game has also been more stable playing and some of the lagging issues that I had the first round is better now.

    BUT: On the second playthrough I ran into the WELLKNOWN cutscene issue. Dagans cutscene started and the dissaperared and I cant trigger it again. His chamber remains closed and everytime I open the door to the room I get stucked there since the door want open and the big window door is not open. However the zipline is vissable from the bottom so that one has been deployed but is not acceceble.

    Now I cant progress the game and is stuck in the forrest array area without a mean to progress it. Its a well known but that has been known for mounths but still not is 100 percent fixed obviously.

    What we need is a way to reset the chamber so we can make Dagans cutscene and fight begin again - Maybe with opening the RD activated door opener in the pre room. I really dont want to start the game all over again only to risk the same thing happening again. You could also make the game mecanics trigger the cutscene and fight everytime you enter the main room until you traveled the zipline. Please. J.

  • leeviihh's avatar
    leeviihh
    Seasoned Newcomer
    12 months ago
    @Almhufi Hey man, I had a problem where I crashed in the dagan cutscene, and the once open door was shut, and I could not progress. Some guy found the fix  for that on reddit, worked for me and it's super easy. This is the reddit post:



    Popular_Reward_6665
    •10mo ago•Edited 10mo ago




    Never mind, I found a fix!!!

    Just go to the meditation point in the tower, meditate, and quit the game. After that, instead of pressing, continue, select load game. Now the door will open 🙂
  • leeviihh's avatar
    leeviihh
    Seasoned Newcomer
    12 months ago
    @Rhasp1616 Hey man, I had a problem where I crashed in the dagan cutscene, and the once open door was shut, and I could not progress. Some guy found the fix  for that on reddit, worked for me and it's super easy. This is the reddit post:



    Popular_Reward_6665
    •10mo ago•Edited 10mo ago




    Never mind, I found a fix!!!

    Just go to the meditation point in the tower, meditate, and quit the game. After that, instead of pressing, continue, select load game. Now the door will open 🙂
  • leeviihh's avatar
    leeviihh
    Seasoned Newcomer
    12 months ago
    @dbd81ec46a598519 Hey man, I had a problem where I crashed in the dagan cutscene, and the once open door was shut, and I could not progress. Some guy found the fix  for that on reddit, worked for me and it's super easy. This is the reddit post:



    Popular_Reward_6665
    •10mo ago•Edited 10mo ago




    Never mind, I found a fix!!!

    Just go to the meditation point in the tower, meditate, and quit the game. After that, instead of pressing, continue, select load game. Now the door will open 🙂

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