Forum Discussion

Alexgmsro's avatar
Alexgmsro
2 years ago
Solved

STAR WARS JEDI SURIVOR XBOX APPLICATION

while trying to download the game on the xbox application on PC ,it is telling me that it is "Not Available" even though i got to the game`s page on the xbox app through a notification and the people...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @Alexgmsro 

    Thanks for confirming! It looks like currently Xbox services are having an issue, once this is cleared up can we try the following?

    Reset the Xbox app: 

    Settings > Appes > Select the "Xbox" app > Advanced options > Reset.

    After restart your device and try launching the Xbox and EA app's again. 

    Thanks!

Alexgmsro's avatar
Alexgmsro
2 years ago

Hello,as specified in the text above the issue is ongoing on the Xbox app on PC Windows

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @Alexgmsro 

Thanks for confirming! It looks like currently Xbox services are having an issue, once this is cleared up can we try the following?

Reset the Xbox app: 

Settings > Appes > Select the "Xbox" app > Advanced options > Reset.

After restart your device and try launching the Xbox and EA app's again. 

Thanks!

About STAR WARS Jedi: Survivor™

Join the community forums and talk with us about your experiences in STAR WARS Jedi: Survivor™.2,535 PostsLatest Activity: 8 hours ago