Forum Discussion

2 years ago

Star wars jedi survivor download restarts

I tried to download star wars jedi survivor ,but every time it finnishes download restarts and downloading starts again can someone help please? [Hero edit: changed title to be more descriptive]

Dewill

2 years ago

Also have this problem. Recently purchased PC box version with EA redeem code. Everytime game downloads itself, the download restarts (and another 128GB is downloading again). Tried alredy 5th times and on 2 computers. EA support adice is to use CCleaner, reinstall EA app and try clean Boot system (this last advice is what I haven't tried yet). Now I am trying download again with Antivirus off.
But I have a theory where the bug is. I have EA app installed on C:\ where I have only 30GB left, but the game itself I am downloading and trying to install on disk T:\ where is a lot of free space (more than 300GB). Maybe the problem is, in that EA app (and also system TEMP folder) does not have 128GB left? Cannot try this option, because system disk itself C:\ is only 120GB big.
Can anyone of you confirm my theory? Has someone alse installing game on other disk than system one (or one where EA app is installed).
Thanks for replies.

Vladko234
2 years ago
@Dewill, I don't think this is the case. I tried installing to C drive where EA app was installed and I had more than 500GB free. I also tried another drive with 180GB free space and it didn't work. The behavior was the same on both drives
Emkeis
2 years ago
Got plenty of space as well on my disks, tried clear cache, temp folder and register. still keeps downloading over and over again.
- joker131082
  2 years ago
  It looks like EA Desktop writes a logfile: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log
  
  I found several entries for the same file indicating that the checkum of the file SwGame/Content/Paks/pakchunk15-WindowsNoEditor.ucas did not match:
  779 [2024-01-06T10:21:28.010Z] PID: 12360 TID: 8524 WARN (eax::components::contentInstall::Download::Run::<lambda_bf114912f415b5c862a4c421d7592f4a>::operator ()) Download warning. [File SwGame/Content/Paks/pakchunk15-WindowsNoEditor.ucas did not crc verify]
  
  781 [2024-01-06T10:21:28.059Z] PID: 12360 TID: 8524 WARN (eax::components::contentInstall::Download::Run::<lambda_bf114912f415b5c862a4c421d7592f4a>::operator ()) Download warning. [Could not verify files]
  
  CRC Errors usually indicate download or storage errors. What I find somewhat strange is that (on two different PCs and with multiple downloads) always the same file is logged be corrupt...