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sarikoyolo's avatar
sarikoyolo
2 years ago
Solved

Star Wars Jedi survivor keeps freezing on first mission

I have played my Star Wars jedi survivor only 30 mins  I bought it new and whenever I I am on first mission after 10 minutes the game crashes always on the same point.I have tried to restart the ps5...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @sarikoyolo 

    To confirm where you able to rebuild your PS5's database as well?

    If so, does this continue happening on a new save? 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @sarikoyolo 

Do you get any error codes, or does the game simply lock up?

Also if you have not can we try the following?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Entering Safe Mode and Rebuild your PS database

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