STAR WARS Jedi: Survivor won't launch
I've just downloaded the game and when i try to launch it by steam or the EA app it won't work. The only error I get is this: It would be appreciate if you guys help me!
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Very similar issue as well, still no word from EA. I bought Fallen Order and Survivor as a bundle, FO played fine but I've never gotten past the "something on our end" error for Survivor. I can't even refund it because they were bought as a bundle and if I want a refund for 1 it takes them both :( YOU'RE NOT ALONE!!
(my original post to them below, several others with same problem as well)
I previously played Jedi Survivor (PC) during a promotional period through xbox gamepass. I recently purchased the game on Steam, and redownloaded/updated/logged in to EA app. When launching via steam, it starts the EA app and says "preparing game", I can see the game appear in Task Manager briefly, but quickly closes and the EA App shows “an error on our end caused the launch to fail." I have repaired EA app, uninstall+reinstall+delete prior cache data, made sure services are running on auto, made sure steam was updated, verified files, all I can think of on a hardware end, nothing has made a difference.
I believe my entitlement may be conflicting between the promotional version and the Steam purchase. Is it possible to refresh or repair the entitlement on my account?
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