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LewtElune's avatar
LewtElune
Seasoned Newcomer
31 days ago

Unable to have decent performances despite system requirements exceeded.

I have not been able to run this game at a smooth 60fps despite having a Ryzen 5 5600X, a 4070 Super and 32GB of RAM. The disk is installed on a NVME stick and there's repeating stutter and huge frame drop occurring throughout the game in most region, Koboh is awful as many part of the map gives way to fps drops that slows the game for a few seconds or more. And that in every resolution, with or without DLSS, FSR, with mid graphic across the board. 

I've tried older, newer, newest GPU driver, no change. I've tried mods, some improvements but still not acceptable gaming experience. Plus changing some settings in game like DLSS seems to create more problem than anything. And for some unknown reason, the EA App keep thinking the game is running when the app is closed, forcing me to kill the EA process in order to relaunch the game. 

Is anything can be done or do I have to request a refund? 

3 Replies

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  • 8cp6sn8uuj65's avatar
    8cp6sn8uuj65
    Rising Ace
    31 days ago

    I'm sorry to hear about the performance issues you're facing, especially with such a capable system. It sounds like you've tried many possible solutions, and I can understand how frustrating this must be. I’ve also noticed similar complaints from other players, so it might be a more widespread issue. If EA support can’t provide a fix soon, I’d suggest considering a refund as you’ve mentioned. Hopefully, they’ll address these problems quickly!"

  • LewtElune's avatar
    LewtElune
    Seasoned Newcomer
    26 days ago

    Since EA and their team is completely useless when it comes to customer service. I'll update my own thread. 

    I've been able to partially resolve my problem, and by partially, I mean I have playable performances in most part of the game outside of the main Koboh area. A few annoying stutters persist but I generally get 60 FPS with only few short dips. Some areas of Koboh especially around the saloon are still a stutter fest dropping to 30 fps.

    But the game "can" be played. It's still completely unacceptable for a company like EA to sell such garbage non-optimized games through. 

    TL;DR: For those having issue with higher end hardware, what improved the performance for me was the suggestion made by TheEvi1Twin on Reddit.

    Even if like me you had rBAR enabled in the BIOS and expected the games to use it. Well this one turns it off by default. So you have to use NVIDIA Profile Inspector and modify a few registry entries in order to take advantage of the feature in game. 

    Try using the following values as per TheEvi1Twin suggestions 

    • rBAR - Feature = Enabled
    • rBAR - Options = 0x00000001 
    • rBAR - Size Limit = 0x000000000C800000
    • Optional: Shadercache - Cachesize = Unlimited

    Some like Feature and Shadercache - Cachesize will probably already be set to the correct value but Options and Size Limit will probably need to be changed. 

    So anyone experiences issues with the game, give that a try. 

  • 8cp6sn8uuj65's avatar
    8cp6sn8uuj65
    Rising Ace
    26 days ago

    "Thank you for sharing your solution, and congratulations on partially resolving the performance issues! The rBAR settings you mentioned could definitely help others facing similar challenges. I completely agree that companies like EA should ensure their games are well-optimized before release. Hopefully, with enough feedback from the community, they’ll address these problems more seriously in the future!"

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