Unending crash to desktop during boss fight
Product: STAR WARS Jedi: Survivor Platform:PC Summarize your bug non-stop crashing to desktop while playing as cere vs vader. I've done this fight about 20 times now, it will always CTD before I ca...
Forum Discussion
So I have reached the end of everything I know how to do. The game keeps crashing during the Vader fight. Not even in the same spot every time. Just some time during the whole fight making it impossible to progress. The most popular error is
LoginId:6365bb0083c7807db628e5db02d259e3
LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
I typically launch the game through steam.
I have tried doing a file check in Steam
Clearing EA Cache
Clearing PC Cache
Making the game .exe file launch as an admin
Making sure that all drivers and windows files are up to date
Made sure that Windows full screen optimization is turned off. Including my DXDiag file for reference.
Just can't figure out what it could be.
@Smitty0004 Your computer's graphics driver is not up to date, and that's the place to start because a couple of the errors in your dxdiag are crashes of that driver. Here's the newest one from Nvidia:
https://www.nvidia.com/Download/driverResults.aspx/205173/en-us/
Run the installer as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method and check the box to perform a clean install. Restart your computer afterwards and before trying to play.
You can also try disabling Raytracing, which helps in some cases.
One other fix that has helped a few people get around this type of crash is restoring all your hardware to base clocks, including disabling XMP in BIOS. You of course shouldn't need to, but it might get you past this particular crash, at which point you can restore your previous settings.
Also, I've merged your post with the master thread for crashes during this fight so that all the relevant info is in one place.
I appreciate the help. Downloaded the latest driver (the NVidia control panel said I had the latest one, but I downloaded the one you linked anyway). Went back into the game and it crashed again. this time with the DXGI_ERROR_DEVICE_HUNG error.
After that I went in and disabled ray tracing and that seemed to fix it. "Beat" the Vader Fight on the very next login. Thanks for the help!!!
Thanks for reporting back what worked for you @Smitty0004
