Forum Discussion

Cipriotul31's avatar
Cipriotul31
2 years ago
Solved

Voices sound not working properly

Product: STAR WARS Jedi: Survivor
Platform:Xbox Series X
Summarize your bug Hello, I bought the game for XBOX Series X and apparently there is a bug related to the audio part. The voices of the characters in the dialogs that happen during the missions are not working properly. I can hear the voices very badly, like they are in the background. The music and sound effects are working fine, only the voices are heard like there's a problem. I've read online and apparently a fix for issues was also installed yesterday, but I am not sure it was pushed to my XBOX Series X console. Is there a way in seeing if the patch / fix was pushed / installed on my console? Is there any fix for this problem?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure.
What happens when the bug occurs? The sound of the character's voices can't be heard properly.
What do you expect to see? I expect to see this bug get solved 😉

‌

Product: STAR WARS Jedi: Survivor
Platform:Xbox Series X
Summarize your bug Hello, I bought the game for XBOX Series X and apparently there is a bug related to the audio part. The voices of the characters in the dialogs that happen during the missions are not working properly. I can hear the voices very badly, like they are in the background. The music and sound effects are working fine, only the voices are heard like there's a problem. I've read online and apparently a fix for issues was also installed yesterday, but I am not sure it was pushed to my XBOX Series X console. Is there a way in seeing if the patch / fix was pushed / installed on my console? Is there any fix for this problem?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure.
What happens when the bug occurs? The sound of the character's voices can't be heard properly.
What do you expect to see? I expect to see this bug get solved 😉

‌

Series X

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @Cipriotul31 

    Are you using a home theater system with surround sound or are you just using TV speakers? If you're using just the speakers on your TV, make sure the audio settings are set to stereo and not one of the surround options. Let me know if this helps or not. Thanks!

5 Replies

Sort By
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @Cipriotul31 

    Are you using a home theater system with surround sound or are you just using TV speakers? If you're using just the speakers on your TV, make sure the audio settings are set to stereo and not one of the surround options. Let me know if this helps or not. Thanks!

  • Cipriotul31's avatar
    Cipriotul31
    2 years ago

    Hello,

    I was able to fix this issue this morning. I noticed that I also did not have the commentator voices in Fifa 23 and after I googled how to turn it on, I found a video on Youtube in which it was explained that I needed to switch the sound in my Xbox from 7.1 to stereo uncompressed, or something like that. After that change, the commentator voices worked in Fifa and also the dialogs in Star Wars Jedi Survivor were audible.

    Thank you very much for the reply and for providing the solution.

    Have a pleasant rest of the day.

    Kind regards,

    Ciprian

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Cipriotul31 

    Yep. That's exactly it. I'm glad this was taken care of. If you have any other issues, please reach out again. May the Force be with you 🙂

  • Jaysmo04's avatar
    Jaysmo04
    4 months ago

    I'm using a soundbar on my pc and getting no dialogue from Cal. games been out from nearly 2 years and still no fixed for this.

About STAR WARS Jedi: Survivor™

Join the community forums and talk with us about your experiences in STAR WARS Jedi: Survivor™.2,401 PostsLatest Activity: 10 minutes ago