account not working
Hello,
I have played previously SWTOR, and was attempting to log into my old account to apply a subscription to play again due to the new content recently released. However, when I tried to log in, I was met with some issues, such as not recognizing my email address. I was able to access my account login by using my display name, but then it told me that the password was incorrect. I reset the password and then attempted to log in, but everytime I input my credentials and submitted, the login page either refreshed or I was taken back to the homepage, without being logged in. After a few attempts with the same results, I was then informed that my account had been suspended, and to find out why and/or assistance in resolving this, I'd have to email a particular email address, but when I sent an that email, I was received a message that the email address no longer exists. I've been trying to work out how to get support, but the only option seems to be by phone. I have removed all saved credentials from my browser, uninstalled and reinstalled my browser, tried additional browsers and got the same result every time. If I use the incorrect login credentials, it tells me that the credentials were not correct, yet the page just refreshes stating "Enter Login details to access account," or takes me back to the homepage. I have reset my password multiple times, and nothing has worked. I have checked Windows for stored credentials, and wasn't able to find any. I attempted creating a new account and signing in and it worked immediately, attempted signing out and logging into original account with the same result. Any ideas? Thanks. Also, if anyone knows how to receive email support from EA, that'd be great.
