Forum Discussion

2 years ago

Solved

account trouble

Right so I played this back in 2020 and I wanna give it a try again I played it from steam so I was trying to there I cannot remember the username or password that I used at that time and I can't figure out how to find this information.
Any idea where to find this stuff???

Steam account name: R J Gaming

Edit: I tried changing the username with my EA account because I believe the EA account connected with my steam is the correct one but I tried putting the new username in and it says "We can't log you in. Please double-check you're using the steam account you usually play on and try again, this is launched from steam and everything.
I'm so lost

proxos666
2 years ago
@R_J_Gaming200

best to call swtor support when the lines open on Monday and see if if they can locate another swtor account with any info like emails or credit card used etc

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

6 Replies

proxos666
Hero+
2 years ago
@R_J_Gaming200

you can have any ea account linked with steam it doesn't matter regarding the swtor account they are separate accounts

try recovering the displayname using https://account.swtor.com/user/displayname/recover
R_J_Gaming200
2 years ago
I did that I got the same message, "we can't log you in. Please double-check you're using the Steam account you usually play on and try again" Which I find that whole message confusing because I legit launched this from steam.

Edit: The account I'm using is R_J_Gaming, and when putting that in I get that message mentioned above
proxos666
Hero+
2 years ago
@R_J_Gaming200

you can only have one swtor account linked to a steam account at any one time

see if that swtor account is linked to another steam account just in case https://account.swtor.com/user/steam
R_J_Gaming200
2 years ago
It's not linked to anything. I saw a thread thingy you responded to back in 2020 which seems to be what's happening here. Is there a way I can find what account SWTOR account is linked without using an email or username because I tried putting in the only other email I could have used and it hasn't sent me anything.

I apologize if this is becoming a bit annoying
proxos666
Hero+
2 years ago
@R_J_Gaming200

best to call swtor support when the lines open on Monday and see if if they can locate another swtor account with any info like emails or credit card used etc

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
R_J_Gaming200
2 years ago
Alright I'll look into that thank you for your help :D
Thank you