Account verification problem

When I get to the character select, I get a message telling me I need to verify my account and a text box to enter my email address and a button to press to send a verification email.  I never got an email.  I logged into the web site and was asked to verify my email with the same information that was asked for ingame.  I got the email verification from the web site, but still haven't gotten anything from the ingame request.  This is supposed to be a one time only verification, but I can't answer it if I don't get the request.  I even checked the account information to make sure I had the proper email address, so obviously I knew it.