Support said gametime has been added , so that is good to hear
if not done so yet, you need to cancel any swtor subscription in your steam account, it can be repurchased when this gametime ends
Hello, im trying to comeback to this game like 1-2 years ago, but i cant fix this on my account:
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance".
And the support long time ago try to reset my pw, we did it, do a phonecall, etc and nothing. What can i do? I just wanna play and pay a subscription.
Thanks
ID: ankhedu
did you fix the account issue from last year ? see https://answers.ea.com/t5/General-Discussion-Technical/Steam-subscription-not-working/m-p/11175623#M84010
You need to reset the password on the linked EA account that account has the persona abcdpvfbuo7mp (not AnkhEdu your posting on now) that EA account uses a hotmail email (email is different to swtor email)
use the following link to reset the password use this link then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hello again and thanks for respond.
That always told me about "this" persona abcdpvfbuo7mp.
I long time ago switch from hotmail to gmail, now i se both mails, primary is gmail, secondary for backup hotmail. And both have the same name "ankheducito"...
But i remember someone told me about this bug because a sistem migration from ea.
I dont know if i have to remove my hotmail or i dont know what i have to do just to pay my sub and play.
And i already reset the EA PW in your link, try to purchase from the direct webside, and fail. same message.
easiest is to call swtor support when the lines are open and put a new email on the EA account "abcdpvfbuo7mp"
That message will exist until the correct ea account has had a password reset
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
Swtor English Lines are open for another hour
Hello again and thanks, im living in spain, they dont have support via phone here?
