Support said gametime has been added , so that is good to hear
if not done so yet, you need to cancel any swtor subscription in your steam account, it can be repurchased when this gametime ends
Hello. I am getting this same message that I can't buy a subscription to Star Wars: the old Republic.
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance."
I bought a subscription thru steam without reading the reviews for it. https://store.steampowered.com/app/1333220/STAR_WARS_The_Old_Republic___Subscriptions/#app_reviews_hash
2,009 negative reviews. Apparently its common knowledge, according to the reviews, that buying the subscription through steam does not work out of the box.
And if you don't buy it using a certain method with steam it will not add the subscription to your SWTOR account.
Where I am at is I bought through the sub through steam and I can't refund it.
But I don't give a crap about that! Just let me buy it through the website!
EDIT: I forgot to mention I Already did the fixes up above and I am still getting the Message on the SWTOR Website.
What email do I contact to fix the EA Account for SWTOR?
Thanks - Jaro
What happens is if the accounts are not linked prior to the purchase, or if the swtor account is disabled for subscribing, then no gametime can be added to that account , not even swtor support can add gametime until the account issue is resolved
you will need to email screenshots as per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
will need the swtor account displayname to check the account for issues, and support has your email with the screenshots
support found the swtor account , you will need to call them when the lines are open to fix the account issue
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
they also cant see an email from you yet with the steam screenshots, they will need these to add the gametime once the account is fixed
