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galexy-astra's avatar
5 years ago
Solved

Anti-Virus Flagging File from Latest Update?

Hello all,

Since yesterday's (10/20) update, my antivirus program, Avira, has flagged a new file a couple times.

It was flagged twice during the update install. And just now, though I'm not running the game or client (I suspect this program just does sweeps now and then in the background).

The file in question is: TR/Crypt.ZPACK.Gen2
Its path is: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\swtor\retailclient\swtor_0e6ec337.exe

However, when I navigate to that path, there is no swtor_0e6ec337.exe in that folder, even with Show Hidden Files turned on. (File was elsewhere because Avira quarantined it)

I've been playing a year now and Avira has never flagged anything until yesterday. What advice do yall have? While I can give this file a pass and mark it as safe, I want to be sure that that's truly the case. Does anyone else's security program flag SWTOR stuff? Thank you.

(Snip of the flagged file in the Avira window attached)

4 Replies

  • @galexy-astra 

    If that is the only file detected and this is straight after a patch then it is a false positive

  • Rhoshan's avatar
    Rhoshan
    5 years ago

    I'm just hitting the same result... however, my Avira wasn't set to quarantine.  It auto deleted that file instantly.
    Now I'm stuck "verifying" at 0% and no sign of movement.  I'm assuming there's a file on my local pc that I can remove to force patching to restart.... anyone know if that's the case, or if there's another way to get the patching to begin again?  I'm stuck unable to continue otherwise.  Would love to avoid a full reinstall.
    I need Help please

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