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abcQQRNPR9aih4's avatar
abcQQRNPR9aih4
Newcomer
3 months ago

Attempting to purchase a subscription but getting 409 error code about account

I am wanting to purchase a subscription package but I am encountering a 409 error code about the state of my account.  Strange that I could not login in with my SWTOR credentials so I created an acco...
proxos666's avatar
proxos666
Hero+
3 months ago

Error 409 means there is an issue with the linked EA account, that EA account likely uses the same email address to create the swtor account 

You can try a password reset on the EA account, use this link  to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

otherwise call swtor support when the lines are open

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