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BuckyDK's avatar
BuckyDK
Seasoned Newcomer
2 months ago

Cannot buy Cartel Coins as account isn't linked to EA?

I don't even clearly know what the issue is.

 

I went to buy some CC, got an error message, checked my account and it said there was a 'link error' between my SWTOR account and the EA account, I've never linked my EA account to SWTOR so they've "made" an account for me, it shows up as "******@disabled.ea.com" which I have no idea, they want my to reset my password to that account but I never made that account so how can I reset the password? I can't even see the name of it because of the asterisks.

 

 

3 Replies

  • The linked EA account has been disabled and data wiped, you will need to call swtor support when the lines are open  to have the account restored, you will need an email address not used on another ea /origin account previously

    That EA account was created when the swtor account was created per this article

    edit: there is a slim possibility that you could restore the EA account using the email address used to create the swtor account following the below directions, but usually with this it fails so you need to call.

    If you’re restoring a deleted account and haven’t created a new EA Account with the same email address as your deleted account, you may be able to restore your deleted account through a password resetIf you’ve created a new EA Account with the same email, you’ll need to change the email address on the new account first in order to reset the password for the deleted one.

  • BuckyDK's avatar
    BuckyDK
    Seasoned Newcomer
    2 months ago

    So I've gotta make a whole different email just for this? 

  • proxos666's avatar
    proxos666
    Hero+
    2 months ago

    That is something you will have to discuss with swtor support when they look at the account

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