Forum Discussion
I gather you have tried submitting a ingame ticket on this ?
@EA_David is there a proposed way forward for this ?
Indeed, I sent lots of IG tickets and opened threads on SWTOR forums. One of them gathered 150+ replies, but only from users, not from moderators :\
The only reply i got from IG tickets was an automatic one saying that this bug would be reported to the technical support (even if I sent it directly to the technical support ^^) but that I wouldn't be kept informated.
I tried to send my tickets as bug report and every suitable category, none of them never got me another answer than the automatic one.
- ApprovedAnonymous9 years ago
Have you been able to recover the companion fro mthe companion recovery terminal?
- 9 years ago
Hi !
I'm sorry but I've never heard about this terminal, how can I get access to it ?EDIT : I checked online and found out that this terminal was located on Odessen. The thing is this planet only unlocks when having completed the 9 first chapters of KotFE, which I didn't start to avoid any more problems when losing all my original companions. Do you think that, if I play all the chapters to get to Odessen, and if ever Torian can be unlocked with this terminal, I'll get to complete the missing cut scenes with Torian to get the presence bonus ?
- Belgorad9 years agoHero (Retired)
When you submitted your in-game ticket which category did you use? Did you choose Report a bug or the Character / Companion category. If you choose the character / companion, I would submit another ticket indicating the issue should be fixed as per for the forum and patch notes. You can even reference your thread you submitted.
If the ticket is returned the same way, I would create another then call customer service and reference that ticket indicating it's your third time so that they can see about getting the issue escalated for you.