I purchased 60 days of gametime from steam and I am still preferred status and sent a email to support about it but haven't gotten a response back from them yet. I sent them a picture with my proof of purchase and my steam account name with the alias that it had which is none.
what is the swtor username can see if the email arrived
you also need to email per the directions in the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message, alias is not requested
Username is silverserpent
Support cant see any email from you was that sent from the email on the swtor account ? try resending firstup , let me know when sent can check again
Ok just sent it now email should be the one connected to the account
nothing arrived yet , will recheck in 30 minutes though
sent you a DM
will be about 8 hrs before can follow up , that is when they are online for the day
