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44f9867f39ffedf's avatar
44f9867f39ffedf
2 years ago
Solved

Bought SWTOR game time, did not get added to game

Hi! I bought 60 days of game time for SWTOR through Steam because the SWTOR website would not accept my DEBIT Masterycard. Purchase went through, however, the game time did not get added to my SWT...
  • proxos666's avatar
    proxos666
    2 years ago

    @44f9867f39ffedf2 

    Support have your email in the queue for an agent, there is no account issue, so they should be able to add the gametime when they get to your ticket in the queue

    you will get an email when sorted

    Edit: gametime has been added 

    if not done so yet, you need to cancel the swtor subscription in your steam account, it can be purchased again when this gametime ends

44f9867f39ffedf's avatar
44f9867f39ffedf
2 years ago

@proxos666

Hi!

Sorted the 3 screenshots and sent them to the e-mail info post you linked.

//Dennis

proxos666's avatar
proxos666
Hero+
2 years ago

@44f9867f39ffedf2 

Support have your email in the queue for an agent, there is no account issue, so they should be able to add the gametime when they get to your ticket in the queue

you will get an email when sorted

Edit: gametime has been added 

if not done so yet, you need to cancel the swtor subscription in your steam account, it can be purchased again when this gametime ends

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