Re: Age Verification Process Brazil

Hello, good evening. My name is Ruan and my login username is taroquitano. Recently, the game started asking for age verification to play. So I followed all the steps correctly and it shows as verified. However, it's been a day now and I still can't log into the game — this red error message keeps appearing. My account name is correct and so is the password. So what's going on? I need help to get this sorted out as quickly as possible. Below are the screenshots. My location is Brazil, and I don't know if the instance is bugged.