Anonymous
10 years agoC7 error code
Hey, I have been troubleshooting this problem in all sorts of ways but just cannot seem to find a solution so I am finally resorting to posting on the customer service forums about this. I have pl...
try using DDU here to remove both Intel and NVidia drivers and do clean installs , with intel first
then ensure the game is set to run with the Nvidia card
Alright, so I just uninstalled the intel driver and that turned out to be the problem because I launched the game afterwards with the nvida graphics card and the game finally started up and I was able to get to the character screen. I set the game's default driver to nvidia's and am now downloading the intel driver again. I am not sure if I'm downloading the correct one but this was the result I came up with when searching up the intel graphics driver I have.
https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
From my DxDiag this is what it listed as my card name:
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_35011558&REV_06
Display Memory: 4120 MB
Dedicated Memory: 112 MB
Shared Memory: 4008 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
That driver looks fine.
If any issues , maybe leave the intel driver uninstalled and just use the Nvidia driver